Privacy Policy
Last Updated: April 2025
At Local Angels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services, website, and communications.
1. Information We Collect
- Personal Information: Name, address, phone number, email address, ZIP code, and appliance-related service details.
- Payment Information: Billing address and partial card details (processed securely through third-party providers).
- Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our website.
- Communications: Emails, call summaries, text messages, and form submissions.
2. How We Use Your Information
- Scheduling and managing service appointments
- Providing customer support and follow-ups
- Processing payments and issuing receipts
- Sending important service updates or promotional messages (opt-in only)
- Improving website performance and user experience
3. Sharing Your Information
We do not sell or rent your information. We may share your data with:
- Trusted service technicians and contractors for appointment fulfillment
- Third-party services for payment processing and email marketing
- Law enforcement or legal entities, if required by law
4. Data Security
We implement industry-standard safeguards to protect your information, including SSL encryption, secure databases, and access controls. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights & Choices
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of your data held by us
Please contact us at help@thelocalangels.com for any such requests.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences via your browser settings.
7. Children’s Privacy
Our services are intended for users over the age of 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with a new effective date.
9. Contact Us
If you have questions or concerns about our privacy practices, please contact:
Local Angels – Trusted Appliance Repair in San Diego
12162 Royal Birkdale Row, Unit B
San Diego, CA 92128
📧 help@thelocalangels.com
📞 +1 (858) 588-4013